In order to explore the problem space, our team set out to various parks in atlanta to observe and approach dog owners for short interviews. We chose to conduct interviews in the field so that we could get qualitative data from participants while they were in the context of the problem space. The interview was semi-structured and was focused on asking general questions about their daily routines with their dogs.
After the interviews, we conducted an online survey with 30 participants in order to provide more concrete quantitative evidence about the problem space. We also wanted to get better sense of who our users were, their demographics, and their characteristics. Our survey also gave us further insights on why they struggled to train their dogs.
What we found
Dog owners find it difficult to take their dogs out while keeping dog's behavior and emotion stable, due to interference from other people and dogs that are not aware of the current training, nor of the dog's temperament.